Zero friction, zero seconds
Vulnerability as a moat
A playbook for frictionless distribution and monetisation
Mozilla's 'neutral ground' strategy
2 ways to make a boring business cool
The community-led announcement playbook
My tools for a profitable, scalable, lifestyle business
How a button became an impenetrable ecosystem
A playbook for accelerated adoption
Google's market share heist
it was a phone number
A raw #build-in-public update