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🎯 Nintendo's marketing playbook
How they win families (not just kids)
Read time: 3 minutes 41 seconds
Sometimes it’s the ‘fun’ industries that have the most heated competition.
Sometimes it’s the ‘old’ strategies that offer the timeless lessons.
I’ve had Nintendo on my ‘to-write-about’ list since I first started this newsletter.
But, I could never land on an angle.
How do I choose just one strategic idea from a 135-year old manufacturer, that’s relevant to today’s business builders?
Last weekend I was doing some ‘research’, playing Ocarina of Time with some N64 USB controllers and an emulator, and it all came together.
Enjoy.
— Tom
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Chess Move
The what: A TLDR explanation of the strategy
Nintendo was founded in 1889, originally making Hanafuda playing cards.
Today, they are the undisputed market-leader for family-friendly video games.
But, it took 90 years of experimenting as a taxi company, food company, ‘love hotel’ chain, and toy company, before they released their first video game.
What was it about their video gaming strategy that defined their success today?
Legendary president and CEO of Nintendo Satoru Iwatu once said, “Above all, video games are meant to be just one thing: fun. Fun for everyone.”
Competitor game developers duked it out over tech spec superiority, fighting over their share of the ‘core gamer segment’.
Nintendo ignored tech specs and built a kids toy, then used storytelling to win the ‘family’ segment over time.
💡 | Strategy Playbook: Make it fun-sized… but still fun for everyone. |
Breakdown
The how: The strategic playbook boiled down to 3x key takeaways
1. It’s not a console. It’s a toy.
The early 1980s video game boom was a battle between Atari, Intellivision, and Colecovision for console and arcade gaming market share.
Nintendo entered the space with Donkey Kong; a smash hit earning $180 million in under 2 years, and saving the company from near-bankruptcy.
But the revenue spike was short-lived.
The industry quickly turned into a land-grab with sub-par games flooding the market.
After 3 years of overhyping and underdelivering, arcade game industry revenue dropped by 66%, and console games by 93%.
Consumers grew disillusioned and distrustful.
Nintendo wedged in from a new angle.
Rather than competing on ‘who could build the most impressive tech’ (the battleground that other developers were fixated on), they targeted a new ICP:
Kids
Kids didn’t care about graphics, speed, memory, or processing power.
Nor did parents wanting to play with their kids.
They wanted a toy.
The Nintendo Entertainment System (NES) was exactly that:
It came with a plastic robot named R.O.B. designed to ‘help’ you play games.
Ads featured children and parents, rather than teenagers, playing the console.
Games became more focused on characters and story than score.
2. Content-led development
Nintendo were the first gaming manufacturer to realise:
They didn’t sell tech.
They sold stories.
Most best-selling NES games had:
Loveable characters with rich personalities
Immersive worlds and longer story arcs
Super Mario Bros (1985)
Timeless cinematic and musical nature
Longer plot than other games at the time
Praised for its hidden surprises and discoveries
Regularly crowned the ‘best video game of all time’
The Legend of Zelda (1987)
Open-world design, with an epic storyline
Action-filled adventure, but with a fairy-tale quality
"Charming graphics, superb original music, excellent animation”
First NES game to sell over 1 million cartridges in the United States
Teenage Mutant Ninja Turtles (1989)
Based on animated TV series
Colourful, cartoon-like, and goofy
Dialogue-driven, witty, and casual script-writing
Leveraged an existing universe of characters that fans loved
From Mushroom Kingdom to Hyrule, these weren’t just games; they were experiences that lived beyond the screen, creating a deep emotional connection with players.
3. Kid-friendly → Family-friendly
Nintendo wanted to win the living room, not the basement.
Winning kids with ‘toys’ wasn’t enough.
They needed to win over kids and families to claim the ‘all-ages’ market.
2 ways they did it:
→ Nintendo became the ‘Disney of gaming’, targeting kids but providing something for adults too:
Tongue-in-cheek humour
Rite of passage journeys
Life lessons and morals
Kid-friendly, but with universal appeal.
→ Nintendo became the ‘safe’ choice for parents wanting to play games with their children:
Cartoon-like violence
Lack of adult themes
Few profanities
Even today, with Nintendo expanding to many more mature gaming titles, many of the top 10 best-selling Nintendo Switch games have age ratings of 3+.
Rabbit Hole
The where: 3x high-signal resources to learn more
[13 minute read]
N64 → smash hit
Gamecube → failed
Wii → smash hit
Wii U → failed
Switch → smash hit
What was it about Nintendo’s positioning and the competitive dynamics at play that made some consoles commercially successful, and others not?
[7 minute read]
Whether or not it was intentional, the fact the Nintendo first targeted kids meant that for many customers, Nintendo was their first ever gaming console.
This opened the door for “Nostalgia marketing” - a central strategy behind Nintendo’s marketing efforts today.
“Someone who first experienced the NES as an adolescent in the mid-1980s would be in their 40s in 2016, perhaps with kids in tow — just the right age… to rediscover the toys of their youth and (ostensibly) introduce them to their children.”
4 incredible programming feats by Satoru Iwata (the only Nintendo president with a game dev background)↗
[4 minute read]
Developer at HAL Labratory (working on Kirby) → President of HAL → Head of Corporate Planning at Nintendo → CEO of Nintendo.
Even as Chief Executive, he would still make time to code.
By all accounts, he was a programming genius and would regularly leave development teams stunned by his skills.
Here are 4 stories that gave him his reputation.
Are you a Nintendo fan too? Writing this article made us nostalgic. There’s something special about the soundtracks…
Let us know by sending us a reply! (we always reply back)
Thanks for being here.
P.S. Don’t forget to follow along on Twitter [@tomaldertweets] and LinkedIn [/in/tom-alder]
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